Our Mission

The Realising Digital Value (RDV) Playbook is a new approach specifically designed for the modern Digital Society Era. It is founded on the principles of benefits realisation, originally developed to achieve Return on Investment (ROI) from Information Technology projects. It is designed to achieve transformational impact and deliver economic, social, cultural and ethical value from Digital Technology projects.

Benefits and value realisation is a recognised and documented concept, used over many decades in both the Private and Public Sectors. The RDV Playbook is a new approach for a new Digital Future.

New Content and Reports October 2025

Realising Digital Value and Transformation in Healthcare: Shared Care Records

: Great North Care Record delivers up to £18m in time-savings each year

Great North Care Record

A new report, published in October 2025, from the digital shared care record system, the Great North Care Record (GNCR), has demonstrated the impact that genuine collaboration and partnership have had for health and care professionals in the North East and North Cumbria. The system can save staff 77 minutes on average each day, and up to £1.5 million each month in time-efficiencies.

Download the Full Academic Report here:

Download the GNCR Benefits Playbook here:

Our Team

Dr Rebecca Casey (Project Lead)

Lecturer in Information Systems Management
Newcastle University Business School

Address: Newcastle University Business School, Barrack Road, Newcastle upon Tyne, NE1 4SE

: www.ncl.ac.uk/business-school
rebecca.casey@ncl.ac.uk
: +44 191 208 1679
Dr Rebecca Casey

Professor David Wainwright (Academic Consultant)

Emeritus Professor of Information Systems

Northumbria University, Newcastle Business School

: www.realisingdigitalvalue.co.uk
Professor David Wainwright

RDV Playbook © Prof. David Wainwright & Dr Rebecca Casey